About

How CleanCounts earns trust.

A certificate is only as good as the data behind it. This page explains how CleanCounts is governed, how the rules are made, and how the platform is protected.

Mountain creek through a green forest

Governed by the market, not by shareholders.

CleanCounts is a 501(c)(4) nonprofit. Our board of directors is drawn from government, industry, and independent subject-matter experts across the markets we serve, people whose day jobs rely on the integrity of these markets. Our board is structured to add representation as the registry grows, so markets we serve have a seat at the table that oversees us. There are no shareholders and no profit motive. Every fee we collect goes back into the platform.

CleanCounts board of directors: government, SME, and industry constituencies, with future directors drawn from a defined pool as new markets join.
Oversight

Who governs the registry.

CleanCounts answers to a stakeholder board drawn from the regulators, utilities, cooperatives, and market experts who use the platform — not to shareholders. The full roster, with each director’s affiliation, voting class, and committee assignments, is published on the board of directors page, and the rules the board operates under are set out in the organization’s bylaws (PDF).

Protected like market infrastructure.

Authenticated access

Every user accesses the registry through a secure, authenticated account.

Role-based control

Subscriptions define organizational capabilities, while administrators control individual user permissions. Organizations may also grant limited authority to agents and reporting entities without giving up account control.

Verified organizations

All customer organizations complete identity screening and verification through Plaid before transacting.

99.93% uptime

Measured uptime, tracked from production load balancer data.

Reliable and protected

Registry data is encrypted in transit and at rest. The platform is supported by tested business continuity and disaster recovery procedures, defined recovery objectives, and service-disruption notifications.

Your data, when you need it.

Account holders have full access to their registry data. You can view, report on, download, and transfer your certificates, transaction histories, and generator records whenever you need them, and the registry supports certificate imports and exports with many other capable North American registries. Customers now have new account-level data reporting tools as well as new filtering capabilities that make reviewing and managing your data easier. Behind that access sits the thing that makes it worth having: CleanCounts maintains the official, permanent record of every certificate through its full lifecycle. That permanence is why corporate buyers can stand behind their reporting years later, and why regulators can trust the programs built on it. Access for you, integrity for the market, one record for both.

We don't compete with our customers.

As a nonprofit, we avoid conflicts of interest through our operating model: we do not trade or broker the certificates we track. Third-party market platforms, brokers, and exchanges connect to CleanCounts through the same API available to account holders.

Open rules, openly changed.

The Operating Procedures that govern each registry are public documents, and changing them is a transparent process. Significant changes go out for open consultation before they take effect, and any market participant can comment. Every document in our library shows its version and effective date, superseded versions are archived, and this website is the official source for our fee schedules, referenced directly by the Operating Procedures. When the rules change, the record shows what changed and when.

A seat at the table for regulators.

Program administrator and regulator subscriptions come at no cost, supporting oversight responsibilities through the registry with full visibility into every instrument and transaction related to their program. Verification bodies and reporting entities operate under signed agreements and documented procedures. The registry is independently audited every year and has more than ten years of clean audits. Program administrators and regulators can request a demo to see the new and planned features built for full insight into program and regulatory oversight.

Questions about how the registry is governed, or want the documents behind this page? Write to SystemAdmin@cleancounts.org.