The people behind the platform.
Most people are familiar with a baby or wedding registry, but few are familiar with the third-best kind: energy attribute registry. Our client services team helps guide you through every step.
How support works.
Write to SystemAdmin@cleancounts.org and your inquiry goes straight to our client services team, a real person who knows the platform, takes it from first read to resolution. We aim to respond to every inquiry within 24 business hours. If a conversation would help, we will set up a call, and we are always glad to walk you through the registry with a live demo. Support hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. Central Time, excluding national holidays.
Onboarding and training.
New account holders get a person, not a portal. We walk you through registration, your first generation upload, and your first transactions, and we stay reachable as your program grows. When the rules or the platform change, we tell you what it means for your organization, in plain language.
